Privacy Policy
This Privacy Policy describes how Evenwell ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from this store (the "Site").
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."
We collect Device Information using the following technologies:
- Cookies are data files that are placed on your device and often include an anonymous unique identifier.
- Log files track actions occurring on the Site and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
- Pixels and tags (including the Meta/Facebook Pixel and Google Analytics) are electronic files used to record information about how you browse the Site and to help us measure the effectiveness of our advertising.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or payment provider tokens), email address, and phone number. We refer to this information as "Order Information."
When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.
2. How We Use Your Personal Information
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
3. Cookies and Tracking Technologies
We use cookies to operate our Site, remember your preferences, and to run analytics and advertising campaigns through tools such as Google Analytics and the Meta (Facebook/Instagram) Pixel. When you first visit the Site, you will be shown a cookie banner where you can accept or reject non-essential cookies. You can also disable cookies at any time through your browser settings, though this may affect your experience on the Site.
4. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:
- Shopify, which powers our online store — you can read more about how Shopify uses your Personal Information at shopify.com/legal/privacy.
- Payment processors (such as Shopify Payments, PayPal, or Stripe) to securely process your payment.
- Shipping and fulfillment partners, to deliver your order to you.
- Google Analytics and the Meta Pixel, to help us understand how our customers use the Site and to run advertising campaigns.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
5. Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertising or marketing communications we believe may be of interest to you. You can opt out of targeted advertising through tools such as:
- Facebook: facebook.com/settings/?tab=ads
- Google: google.com/settings/ads/anonymous
6. Your Rights
If you are a California resident, you have the right to access the Personal Information we hold about you, to request that we delete any Personal Information we have about you, and to opt out of the sale or sharing of your Personal Information, under the California Consumer Privacy Act (CCPA) and its amendments. If you would like to exercise this right, please contact us using the information below.
If you are a resident of the European Economic Area, you have the right to access the Personal Information we hold about you, ask that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the information below.
7. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
8. Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children.
9. Changes
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last updated" date.
10. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at evenwellstore@outlook.com.
Evenwell
Guatemala
evenwellstore@outlook.com